YOUR ROLE IN THE HOSPITALITY INDUSTRY
May 26 2017
The key “players” in the hospitality industry are:
- The guest (tourists or local person)
- The service provider (restaurant/hotel)
- The server = you!
Therefore, as you can see, you have a vital role to play. Without you, no guest satisfaction will be possible and the restaurant will struggle to survive and make a profit. The service you offer will help the restaurant where you work to make an income and keep open. This means that your job security and income are directly matched to the level of service you provide to keep your guests happy.
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